Privacy Policy

Last updated: April 2026

Introduction

Best Clubs in London commits to protecting user privacy. This policy explains how we collect, define, and use information across our website and other communication channels. This policy applies under the EU General Data Protection Regulation 2016/679 ("GDPR") and national laws implementing GDPR.

1. Information We Collect

When you voluntarily contact us or interact with our services, we may collect the following personal information:

  • Full name
  • WhatsApp number
  • Instagram username
  • Email address
  • Birthdate

This data is submitted through WhatsApp correspondence, email, or other direct communication with us. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, pages visited, and referring URLs.

2. Data Storage

Our website is built on Next.js and hosted on Vercel. Your data may be stored through Vercel's infrastructure and associated services. Images are served via Supabase cloud storage. For more details on how these platforms handle data, please refer to their respective privacy policies at vercel.com and supabase.com.

3. How We Use Your Information

We use the information we collect to:

  • Provide service updates relevant to your enquiries
  • Send event and promotion information via WhatsApp (only with your opt-in consent)
  • Answer customer queries about venues, bookings, and nightlife recommendations
  • Process reservations, guestlist additions, and table bookings on your behalf
  • Improve our articles, reviews, and guides based on how visitors interact with our content
  • Comply with regulatory or law enforcement requests where required

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Legitimate interests: responding to your requests, optimising your experience on our site, and improving our services
  • Consent: where you have given explicit consent, for example opting in to receive WhatsApp updates about events and promotions

5. Information Sharing

Your personal information is never shared with a third party without your consent and/or prior knowledge, except where required by regulatory bodies or law enforcement. Where we share information with third parties, it is solely to complete services you have requested (for example, passing your booking details to a venue).

6. Data Retention

We retain your personal information for as long as is necessary for the purpose or purposes for which we have received it. When your data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate personal information
  • Request erasure of your personal data
  • Restrict the processing of your data
  • Data portability — receive your data in a structured, commonly used format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us via WhatsApp or through the details on our Contact page.

8. Cookies

Our site may use cookies and similar technologies to personalise your experience and for website analytics. You can delete or disable cookies through your browser settings, though this may limit certain site functionality. Third-party services we use (such as analytics providers) have their own cookie policies outside of our control.

9. Consent

You may withdraw your consent for data processing at any time by contacting us via WhatsApp or email.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. Where appropriate, we will notify you of significant changes via WhatsApp.

11. Complaints

If you are dissatisfied with how we have handled your personal data, please contact us using the details on our Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.